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In brief: Agent Update; RPI; compliance; complaints; stamp taxes; IP; VAT gap

Agent Update
HMRC have published the December issue of Agent Update, which includes:

CT agent authorisation: agents have reported cases where two different authorisation codes had been issued in respect of CT online agent authorisation requests, which resulted in the client receiving two authorisation codes with the same expiry date. One code worked and the other did not. HMRC&…

Read more here: Taxation

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