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Walk-in enquiry centres marked for closure

Walk-in advice services for taxpayers will be withdrawn in May with the closure of the HMRC’s network of enquiry centres. They will be replaced by a telephone service, the tax authority has announced.
The move follows a seven-month trial in the northeast of England of the new system, which the Revenue claims will allow experts to be brought together in a single call to resolve multiple issues, removing the need for taxpayers to make multiple calls or be transferred …

Read more here: Taxation

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